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Securus Technologies – Serving The Correctional Space For Over A Decade

One of the companies that have risen to fame in the correctional space in a relatively short period is Securus Technologies. The company has grown quickly and substantially over the years with the aim to modernize the incarceration experience and equip the law enforcement and public safety agencies with better and more advanced technology. The company launches at least one new service a week on average, which showcases the commitment of Securus Technologies towards the field it serves. It recently won the Gold Stevie Award, one of the most modern corporate excellence awards, for the best customer service training team.

 

 

The clients of the company can easily get answers to their queries and resolution of their issues, without having to wait for days. Innovation is what drives Securus Technologies, and it currently has over 600 patents to its name. From the time of its inception till now, Securus Technologies has served over a million customers, and presently its services reach out to over 1,200,000 prisoners across the country. It has helped many prisoners get back in touch with their families and revive their life from isolation. It reduces stress from their live and makes it easier to stay contact with the outside world.

 

 

Securus Technologies recently released a press release where it showed some of the comments from letters it regularly receives from its vast clientele, especially the law enforcement agencies and its officials. The officials have mentioned in the letter how the LBS and other services provided by the company helps them serve better, keep communities safe, and catch the culprit efficiently.

 

 

As a law enforcement officer myself, I cannot agree more with the text of the press release. I have used the services of Securus Technologies sometimes to get information on the drug misuse and supply in the jail, which helped me take corrective measures and catch the offender at the right time.

How Securus Technologies Defended Itself From GTL’s Inaccurate Information

Securus Technologies is a leader in providing technology solutions in the field of criminal justice. The primary goal of the firm has been to better the lives of prisoners during their time in correction facilities. The company thus provides an array of services ranging from public information, monitoring services, monitoring products, biometric systems, verification, and video monitoring services. Securus is a big company that avails its services to correction facilities. It has its headquarters in Dallas, Texas. The company has provided its services to more than 3,500 correction facilities. The total number of inmates that benefit from the company’s services is more than 1 million.

 

I think that Securus Technologies is a highly successful company. The firm has managed to outdo its competitors like GTL in the prison technology industry. I find that GTL has tried to come out of the competition by spoiling Securus name. GTL has made several accusations and claims for damages and injunctions. Securus has come out and stated that all such claims are false. GTL stated that Securus infringed its rights by using its technologies protected by one of the patents. GTL has no evidence that Securus infringed its rights or that Securus used its Technologies. GTL has gone to insist that the Patent Trial and Appeals Board has preserved most of the patents used by the company.

 

Securus came out in a public press release and refuted all claims by GTL. It stated that the company has its technologies protected by its patents. The company further declared that the PTAB could not rule the case. The case can only be ruled when Securus Technologies and GTL go to court. It is obvious that Securus is going to win because GTL has no evidence. One patent claimed by GTL was that of number 816. The PTAB itself has refused to review any claims made against Securus.

 

Making It A Holiday Is What Securus Technologies Is Doing

Christmas is a very special time of the year. It is a time of family togetherness and celebration. When someone in the family is in a correction facility, and they can’t be a part of what is happening for the holiday, it can be very depressing. That is why Securus Technologies created Christmas video visits for the inmates in the facilities.

The Christmas video visits allow them to see what is happening at their homes. Their families can also see them. They can share in all the festivities that are happening. If they want to watch the kids open their presents, they can, and if they want to watch as the family has their holiday meal that is also possible. They can talk to their family while they can see them, and it is like they are there in person. It creates a holiday atmosphere in the facilities.

Securus Technologies is always creating new and better ways to help the people that are in correction facilities. They invent different types of technology just like the Christmas video visits on a weekly basis. They are a company that is all about the public’s safety, and they many companies all around the nation want them to work with them. The government also contracts them to work in their correction facilities. The purpose of what Securus Technologies does is to make sure that all people are safe. They want the environment to remain calm, and free from any type of crime, whether it is a civil or criminal crime. They will make great strides in the pubic safety field.