When Henry Ford founded the Henry Ford Company in 1903, no one expected the company to be the fifth-largest automobile manufacturer in the world. Ford is the second-largest vehicle maker in the United States, and the company is still under the control of the Ford family. In 1956, the company went public, but the Ford family still controlled 40 percent of the voting rights through special Class B shares. Henry Ford II was CEO of Ford until 1982, and William Clay Ford Jr. took over as executive chairman in 1998. In 2001, William Clay Ford Jr. became the CEO of the company.
But another member of the Ford family is in the news these days. Elena Ford, the fifty-two-year-old daughter of Charlotte Ford, is the company’s new chief Customer Experience Officer. Elena was a Ford VP before accepting this new position. She’ll report to the president of global operations, Joe Hinrichs. Elena started working for her great-grandfather’s company in 1995. She’s an NYU graduate, and she’s full of the Ford family spirit. In 2013, Ford got the vice president of global dealer and customer experience job, so she knows how to work with Ford employees as well as Ford customers.
According to Elena, all giant international companies fail to focus on customer experiences. The little things fall through the cracks, according to Ford, and those cracks become fault lines that hurt the Ford customer experience. Elena Ford’s job is to ensure every customer has a positive experience when they walk into a Ford dealership. It’s her job to make sure every customer’s car buying experience is a smooth transaction no matter where they buy a Ford product.
Elena Ford will also develop worldwide standards, so every Ford Motor Company dealership and every employee interact with customers the same way. That means the salespeople, as well as the mechanics, will treat customers with respect and a positive attitude. Elena studied corporate strategies and customer behavior, so she’s well aware of the issues that can turn potential Ford buyers off. Ford spent hours in dealerships in the United States and China examining customer feedback and data. She also studies the customer service practices of Disney, Jet Blue, and Apple. Those three companies put a lot of emphasis on customer care and service. Ford’s goal is to set up a system that attracts potential car and truck buyers and then keep those buyers happy once they purchase a vehicle. Elena Ford wants to make every Ford owner part of the company’s extended family.
HGGC is based in Palo Alto, CA and is the leader of middle-market private equity firms with continuously growing capital commitments of over $4.3 billion. They focus on the growth of capital investments as well as leveraged buyout transactions with other middle-market corporations. Their professional team has years of operational and collective deal experience. With this experience, their prestigious “Advantaged Investing” model was developed, and is unique in that the corporation has the ability to obtain and source businesses which can be scaled at appealing legions through partnerships with management teams, sponsors, and founders that continue to reinvest which makes for a strong interest partnership. It is important to the firm that all interests are aligned, so that when they succeed, their partners also succeed.
One example of their partnerships is RPX. HGGC fully acquired RPX, a company which provides patent risk management services and has invested nearly $2.5 billion for the purchase of over 23,000 patents since its launch in 2008. The sale to HGGC was announced by the corporation in May of 2018 for $10.50 cash value per share, which calculates out to around $555 million.
Investing in their partners is also key to their success. Leading global enterprise of Configure Price Quote solutions, FPX, made the announcement in September of 2017 that their funding partner HGGC, the number one private equity firm of the middle-market, invested an undisclosed amount in their corporation. FPX was acquired by HGGC in April of 2016; the additional sources of capital funding provided assures that FPX can continue its global expansion, improve strategic partnerships and communications, as well as increasing product development.
Throughout the course of its history, the firm has completed over 60 platform investments, liquidity events, add-on acquisitions, and re-capitalizations valued at over $15 billion. The private equity corporation has backed investments as well as exits in such well-known companies as Selligent, Hybris, and MyWebGrocer.
It’s not often that we really stop and think about where our favorite foods come from, where the ingredients have been purchased from or how it was processed. Understanding where our communities food originates is very important in keeping those companies accountable, luckily the company who is in charge of providing most of our food is one of the most revered and respected distributors in the world.
OSI Group has been providing many food products to our favorite restaurants for decades and for good reason, they have always gone above and beyond to provide not only their clients but the public with the best quality products available. Although the company is headquartered in Auror, Illinois the reach of their business reaches on a global scale with over 20,000 employees and 65 plants scattered across 17 countries. This global expansion has allowed OSI Group to create a plethora of jobs within foreign communities that have aided in the stability of those locations. With CEO Sheldon Lavin and President and COO David McDonalds at the forefront of this expansion, the reputation of the food industry abroad has increased immensely in the past three decades.
Contrary to popular belief, OSI Group is not putting other business out of business in Europe, in fact, the current business model today calls for the acquisition of other companies in order to keep jobs, increase productivity and revenue along with it. For example, in August of 2016, OSI Group acquired a stake in Baho Food, a provider for over 18 countries in Europe. Under the leadership of Sheldon Lavine and David McDonald, the plant is being readied to add on jobs and increase production in order to increase yearly sales.
The overall goal for OSI does not solely focus on international expansion, but also domestically. In another recent acquisition, OSI purchased a soon to close Tyson Foods plant in Illinois not only expanding their local presence but saving thousands of jobs in the process.
Gareth Henry is an all-star in the financial industry. While many in his field have degrees in finance or business, he majored in actuarial mathematics at the University of Edinburgh Scotland. This major led many of his peers to careers in accounting, insurance, or other similar fields, but he went a different way which is why he is such a rarity in his field. Unlike a lot of math students, he prides himself on being able to communicate well with clients and express his knowledge in a meaningful way instead of just repeating back numbers.
While he may have eventually been lured away by Angelo Gordon, Gareth Henry made some significant achievements during his time at Fortress Investment Group. He was able to raise capital for their real estate vehicles, hedge fund, private credit, and private equity. In order to do his job correctly and effectively, he had to be able to speak with and engages investors from all around the world. Eventually, he went on to manage $4 billion for Fortress through their hedge fund. Check more at clearvoice.com
He was able to achieve some considerable accomplishments rather early on in his career. With just a decade under his belt, he was already getting recognized for his phenomenal work. As Gareth Henry gained even more experience, he was able to impress the financial world even more. He knows about many different disciplines and he puts them all together to make the right financial decisions for his company and clients. People who know him describe him as constantly staging in motion. He is always doing whatever he can to better understand his clients and what they need from his business and him.
Gareth Henry is always staying busy because he believes that it helps him discover more opportunities. He starts his day early by making business calls to Asia and Europe before he gets to the everyday business details out of New York. He almost always has a business lunch with a client or another party involved with an investment. He makes several calls a day to his clients and dedicates his life to know who they truly are.
Jeunesse is one of the most successful health companies in the world. From 2016 to 2017, the company’s sales more than doubled. As a result of this rapid growth, the company is looking for new people to join the team.
Jeunesse offers an excellent income opportunity for people who are interested in flexible working hours. By joining the direct sales program, most people can drastically increase their income while selling products that customers enjoy.
The vast majority of health products sold by Jeunesse are health products for customers who want to have more energy. Many people struggle to get through each day. Instead of improving their lifestyle, many consumers turn to caffeinated beverages.
Jeunesse believes that people should have a diet that improves their health and vitality. By adding health supplements to a quality eating plan, most people will notice a drastic difference in their health.
There is a wide range on the cost of products that Jeunesse offers. Although some of the products are expensive, there are multiple ways for consumers to save money. Signing up for the monthly subscription service is a proven way for people to save money. Most people save hundreds of dollars per month by utilizing this option.
A subscription service is also much more convenient for the average customers. Numerous companies are moving to a subscription model for specific product lines.
Jeunesse is a company committed to improving the world. Unlike many business executives, the leaders of Jeunesse want to do more than make money. The company donates a ton of money to charitable causes around the world. Consumers who wish to make a positive difference for others will enjoy purchasing from Jeunesse.
With the rapid growth of the company, now is an excellent time to start working with Jeunesse. The direct sales program is a proven concept for people who want to increase their income.
Southridge is a company in Connecticut that provides securities brokerage and investment banking in the East Coast of America’s investors. The company that founded in 1996 is now one of the most successful investment banking companies in the region. He did a B.sc. in Administration and his post-graduate degree from the New York-based Fordham University. All his knowledge is attributed to his willingness to learn and embrace more from the company.
Crunchbase Recap article.
In the ever-changing business environment with a lot of uncertainties, Steven Hick, the chief executive officer of Southbridge Capital has continued to give the investors the much-needed hope in the investment. His main task in the firm is managing the development and execution of the business in the firm. His main ambition and commitment were helping his company remain on the competitive edge despite the economic situation.
His undergraduate degree from the King’s College in Briarcliff, and specializing in B. Sc. Administration, Mr. Hicks has managed to push his brand to the market. He further did his post-graduate MBA at Fordham University and now he owns Southbridge Capital.
Steven Hick’s Ideamensch interview
He is the principal and CEO of Southernbridge capital. The idea of starting his practice came into existence while he was working for a small hedge fund in the New York city where the manager decided to run to Australia. He replaced him, but still, he was allowed to start his venture while still working with the hedge fund. His day begins with reviewing the portfolio and planning on the accomplishment of the day from him and the staff as well. His main task then is divided into looking for new opportunities and maintaining the existing customers.
He further said that the next investment that he would like to venture into is the cryptocurrency world. What gives him the need to press more is the ability to retain his customers and that he has brought one more investor for him. He always feels like he has accomplished a lot for achieving all the tasks that come with handling the customers as well as the investor’s needs. For more info you can visit releasefact.com