One of the companies that have risen to fame in the correctional space in a relatively short period is Securus Technologies. The company has grown quickly and substantially over the years with the aim to modernize the incarceration experience and equip the law enforcement and public safety agencies with better and more advanced technology. The company launches at least one new service a week on average, which showcases the commitment of Securus Technologies towards the field it serves. It recently won the Gold Stevie Award, one of the most modern corporate excellence awards, for the best customer service training team.
The clients of the company can easily get answers to their queries and resolution of their issues, without having to wait for days. Innovation is what drives Securus Technologies, and it currently has over 600 patents to its name. From the time of its inception till now, Securus Technologies has served over a million customers, and presently its services reach out to over 1,200,000 prisoners across the country. It has helped many prisoners get back in touch with their families and revive their life from isolation. It reduces stress from their live and makes it easier to stay contact with the outside world.
Securus Technologies recently released a press release where it showed some of the comments from letters it regularly receives from its vast clientele, especially the law enforcement agencies and its officials. The officials have mentioned in the letter how the LBS and other services provided by the company helps them serve better, keep communities safe, and catch the culprit efficiently.
As a law enforcement officer myself, I cannot agree more with the text of the press release. I have used the services of Securus Technologies sometimes to get information on the drug misuse and supply in the jail, which helped me take corrective measures and catch the offender at the right time.